At Keyanntech Solutions Private Limited, we strive to deliver accurate and valuable financial services, including credit reports, credit score analysis, and financial consulting via our website https://verifyal.com/. We encourage our users to carefully read and understand our refund policy before making any payments.
1. No Refund on Services Already Rendered
All payments made for services rendered through our website are non-refundable, including but not limited to:
- Credit score checks
- Credit report generation
- Financial consultation sessions
- Once the service has been initiated, processed, or delivered, we do not offer any refunds.
2. Duplicate Payment
If you have been charged more than once for the same service due to a technical error or an accidental repeat payment, we will investigate the issue and refund the duplicate amount within 7-10 business days of confirmation. If the refund is approved and confirmation is provided after the investigation, the amount will be credited back to the original payment method within 7-10 business days.
To initiate a refund request for a duplicate payment, please email us at support@verifyal.com with the following details:
Registered name and contact number
Payment transaction ID(s)
Date and amount of payment
3. Cancellation Policy
We do not support cancellation of services once the request has been submitted and processed. Services such as credit reports and consulting are initiated in real-time and cannot be reversed.
4. Service Issues
If you believe there has been a mistake in the service provided (e.g., wrong report, incorrect name), please contact us within 48 hours of receiving the service. We will evaluate the issue and offer a resolution, which may include a re-issuance of the correct service but not a refund.
5. Payment Disputes
All payment-related disputes must be reported to us first before initiating a chargeback with your bank or payment provider. We reserve the right to suspend or terminate your account if a chargeback is initiated without prior notice.
6. Contact us
For any questions or issues related to payments or refunds, please contact:
